CRESTA Hotel Guide
To our dear guests!
To make you feel at home from the beginning, we would like to inform You about some more or less important things in the hotel.
Check – in: The rooms normally are ready from 2 p.m. onwards.
On request we provide a bathroom chair and an anti-slippery mat for the shower or bathtub.
If you need a second blanket or rug, please contact the reception desk or phone tel. 111, we will bring you one more. We also provide on request non-allergic blankets.
In the TV room you find two bookcases with lots of books in different languages, if ever you are short of lecture during your holiday. Ask for the key at the reception desk.
Please put your wet and dirty shoes on the plastic mat in front of your room. There are also shoe polishing machines in the Selva and the Cresta.
Our Hotel Bus and the Arena Shuttle brings and fetches you at the funiculars at Dorf (only winter) and the Shuttle goes also to Falera and Bargis (summer and winter). Get infos and the time table at the reception desk.
You can park your car in our hotel garage, free of charge during summer season and SFr. 12.- per night during winter season. There are enough outdoor parking places behind the house, but please not on the church’s place, where parking is forbidden!
You will find a charging station for electric cars in our garage. Charging is not possible between noon and 09:00 pm.
If you wish a second or another cushion, please contact the reception desk or dial 111, we will bring it to you. If you just want to have the head higher while you sleep, you also can lift up the upper part of the bed, just pull and lift it! We have also a selection of other cushion types (also non-allergic) – please contact the reception.
Check – out: Please liberate your room the departure day until 11 a.m. If you want to stay longer, you can leave your bags in the hotel and also take a shower before you leave, please ask the reception desk.
In our large garden you find beautiful meadow, romantic ponds, sunny or shady spots where you can relax and rest. During the summer there are swings, etc. for children and a ping pong table. Bats and balls you get at the reception desk.
Did you forget your toothbrush, toothpaste or razor? Please contact the desk, or dial 111, maybe we can help you.
You are in one of Switzerland’s most famous hiking regions. Hiking maps and hiking propositions you can get at the reception desk. Dirty hiking boots you can wash under the tap at the entrance of the garage and leave them afterwards to dry in the ski room.
In the TV room you find two Internet stations where you can surf as long as you want free of charge. We do have also Wireless Internet access in our houses. The password is: Internet This wireless connection is not protected. If it does not work, or if you prefer a wired connection you can use for your laptop the router in the TV room. (cabel at the reception).
If you need help for heavy luggage, please call the reception 111, we send you a porter. To store your luggage on arrival and departure day we provide a storage room close to the reception.
On the first floor in the Cresta there is a laundry room with a washing machine, a tumbler and an iron. You can use it for a little fee, please contact the reception. Please do not iron in your room, this is not allowed. If you want have done your laundries by the hotel, please contact the reception desk for more information and rates.
The massage room is next to the solarium down in the wellness area. You can have different massages, information at the reception.
Breakfast: from 07 h 30 until 10 h 30 a.m.
Dinner: from 18 h 30 until 19 h 30 p.m. to start.
We have a well equipped, nice conference room. If you are looking for a suitable room for your meeting, reunion, conference, etc. please contact the reception desk.
Different newspapers and magazines you find in the salon.
The main doors are closed between 22.00 and 07.00. So if you go out in the evening, please do not forget to take your room key with you, this goes also on the main door.
EMERGENCY: You can reach us over the reception tel. nr. 111
We accept cash money as well as Maestro- and V-PAY-Cards (national and international). Furthermore, we accept Swiss Postcard, REKA-Cheques and -Card, Visa, Mastercard and American Express. Foreign currencies could be changed at the reception within the legal restrictions.
The reception desk is on duty from 07.00 a.m. until 22.00 p.m. and reachable by tel. at any time, tel. nr. 111. At the front desk we offer also some office services like photocopies, scans and printouts.
We clean your room daily. Towels will be changed if you place them on the floor. A linen change will be made once a week with a seven-night stay. Please contact reception for a more often change of linen.
You can put your valuables in the safe in your room (insured for max. SFr. 3’000.-) or if it is more than this amount, in the safe at the reception.
If you have to make small repairs on your clothes, you may get at the reception desk our small sewing kit. On request we also could do this for you, please bring your clothes to the reception.
Please leave your skis and snowboards in the ski room, there you find also lockers for them. It is not allowed to take skis, ski boots or snowboards to your room.
It is not allowed to take them to your room. Please leave the ski boots in the ski room on the special boot warmers, so you will have dry and warm shoes next morning.
In the ski room you find sledges from the hotel, you may take. They are marked “Hotel Cresta”, just put them back after use. Thank you.
We are a non smoking hotel and kindly ask you not to smoke in the whole hotel area. You can smoke outside. Thank you very much for your consideration.
It is not allowed to use water boiler in your room. You can get for free a thermos bottle with hot water at the dining room.
For an external line, please dial „0“ and then the number. From room to room, please dial the room number. Reception: 111 (in emergency cases too) Payable numbers: Information: 0 + 1811, Weather 0 + 162, Roads condition: 0 + 163
If you want to give a tip to our staff, we do have a tip box at the reception desk. This tip box will be divided equally at the end of the season.
We receive about 120 digital TV stations (Channel overview). If your TV is settled on “analog” just press the button D/A TV, then OK and then you can scroll all stations. Please use the “Guide” button on your remote control for a detailed list. They are mainly sorted by language. From station 600 onwards you can also listen to numerous radio stations. Please show consideration for your neighbours with the volume.
You could be woken up by your room phone. Please inform us by phone 111 until 11:00 pm at the latest about the desired wake-up time.
You may drink the water from the tap in your room, it is good drinking water. You find also payable mineral water in your room and you can order our famous “Grander Wasser”, a special “belived” water, or other mineral waters.
Our beautiful wellness area „Auas Sparsas“ is daily open from 13:00 to 20:00. During summer season, the heated pool is open from 07:00 until 21:00, the saunas from 13:00 until 19:00. The fitness room and the solarium are always open, massage is upon request.
A towel for wellness is in your room. If you want that the maid gives you new towels, please leave them in the bathtub or shower in your room. For our guests with a longer stay we put the bathrobe in the room. Guests with a shorter stay can get a bathrobe for free at the reception.
Slippers for the wellness area are also available at reception for free. As these shoes could not be reused we recommend using your own bath slippers
We wish you a beautiful, relaxing holiday.
Fam. Sgier, Karl-Heinz Ammon (GM) and the Cresta team